Refunds-Card Present Terminal via Magneflex¶
To make refunds via Magneflex browser the user has to login via Magneflex browser as System Admin.
Refunds in Magneflex for Card present is same as Refunds with other browsers with the exception that in the Refund screen POS Device and Mode drop-downs are not displayed.
Note
Original Payment Method refund can only be applicable for Card Present transactions if the payments are made via Sale. If the Original Payment is an Auth then the default refund method would be Standalone Credit Refund.
Standalone Credit Refund¶
Refund via Card Present Terminal can be made by selecting Card Present in the Terminal Type drop-down in Refund A Payment screen.
The screen looks as eblow when Card Present is selected in the Terminal Type drop-down and contains the follwoing elements:
- Payment Detail — Section with details of Original Payment
- Refund Information — Displays with
- Refund Method — Method of Refund to be selected from the drop-down
- Terminal Type — Drop-down to select the Termianl type whether Card Not Present or Card Present
- Memo — Field to enter if information related to refund if any
- Refund Reason — Field to enter a reason for refund
- Payment Information — Section when the card is swiped fills with realted card information
The user has select a Payment method by clicking Payment Method drop-down in the Payment information section.
Once the user selects Payment Method(Credit Card) the user is prompted to swipe the card with a message.
At this point the user has to swipe a card. The card data will be read and gets auto-filled in the related fields of the Payment information section.
The user has to enter valid Zipcode in the Zip/Postal Code field to get the Review button enabled.
Review Payment screen displays with the preserved information and is disabled. Clicking on the Confirm button confirms the Refund and the refund Confirmation screen displays with the Refund details.
Original Payment Method Refund¶
The process of Original Payment Method refund is same as that of Standalone Credit except the user has to do the refund with the same card used for Payment.
For the transactions made via SALE the default refund screen displays with Original Payment Method in the Refund Method drop-down.
The user has to select Card Present in the Terminal Type drop-down and select a Payment Method from the Payment Method drop-down.
The user is prompted to swipe a card with a message. The card which is used for the original payment should be used to swipe at this point.
The Zip/Postal code field should be entered with valid value.
Clicking on Review button will take the user to Review Refund screen and Clicking on Confirm button will take to the Refund Confirmation screen.
Updated As Of Version 2.5.0.3